Information for External Providers

Your patient may be eligible for WTC Health Program membership if they are: 

• a Survivor and went to school, worked, lived, or were otherwise present in the NYC Disaster Area on 9/11 or in the days, weeks, and months after or;
• a Responder and were involved in the response, recovery, clean-up, or related services at the WTC and WTC-related sites, the Pentagon, or the crash site in Shanksville, PA.     

Specific eligibility criteria including locations, dates, and activities are available on the Eligible Groups page.

If your patient meets the criteria above, they may have been exposed to toxins, dust, debris or conditions that could cause or contribute to health conditions such as aerodigestive disorders, mental health conditions (e.g., post-traumatic stress disorder (PTSD), musculoskeletal disorders, acute traumatic injuries, and cancer).

Patients who may be eligible for the Program can visit our website to learn how to apply. If your patient is eligible as a Survivor, they must either have symptoms of or be diagnosed with a covered condition to enroll.

Be sure to screen for covered conditions and watch for symptoms such as:    

• persistent cough or wheezing;  
• constant runny or stuffy nose; 
• chronic heartburn or acid reflux;  
• trouble sleeping, anxiety, or depression. 

Please note: To be covered by the Program, a health condition must be certified by the WTC Health Program and treated through a Program affiliated provider. The Program does not replace primary health insurance. Patients are encouraged to continue seeing their regular physician for all non-WTC-related care. 

If you are a provider who would like to become a Program-affiliated provider, you can do so at any time. Learn more about enrolling in the provider network.

The WTC Health Program provides thousands of members with benefits such as: 

• expert care of certified WTC-related conditions; 
• monitoring exams to track health changes over time; 
• creenings for lung, colon, breast, and cervical cancer based on United States Preventive Services Task Force (USPSTF) guidelines; 
• opportunities to participate in research on treatment of covered WTC-related health conditions;     
• opportunities to participate in research on emerging WTC-related health conditions. 

Specialized care for WTC-related health conditions is provided at no out-of-pocket cost to members through Clinical Centers of Excellence (CCEs) in the New York metropolitan area or through the Nationwide Provider Network (NPN).