Support and Contacts

At a glance

Recipients of a CDC grant may require support for their award. Below are the contacts that can best assist with technical or policy issues with a grant.

Grant Recipients GrantSolutions Help

Technical issues

Contact
GrantSolutions Help Desk
help@grantsolutions.gov
1-866-577-0771
8:00 a.m. to 6:00 p.m. (EST)
Monday–Friday
Example
  • Forgotten password
  • Login error
  • Cannot see a grant
  • Technical issues with the system

Programmatic or policy issues

Contact
Your project officer or grants management specialist. Their names and contact information can be found on your Notice of Award.
Example
  • Submission deadlines
  • Non-competing continuation (NCC) content
  • Federal Financial Report (FFR) content
  • Roles in the system
Print
Content Source:
Office of Financial Resources