How Water Treatment Works

Key points

  • Drinking water utilities treat water to remove harmful germs and chemicals and meet safety standards.
  • Utilities must make sure the water they deliver to your tap is safe to drink.
  • Different utilities will use different treatment steps depending on the initial quality of the water.
Pipes and pumps used to move water at a treatment plant in the foreground, and large water tanks in the background

How it works

Graphic showing the flow of drinking water from its source in a reservoir to a water treatment plant, where the utility makes the water safe to drink. Treatment steps at the plant include coagulation, flocculation, sedimentation, filtration, and disinfection. After treatment, the water utility delivers safe water to the community.
Water utilities pipe water from its source to a water treatment plant, which cleans water to make it safe to drink.

Water utilities often use a series of water treatment steps that include coagulation, flocculation, sedimentation, filtration, and disinfection.

Water treatment steps

Coagulation is often the first step in water treatment. Treatment plant staff add chemicals to the water that help bind together dirt and other small particles. The chemicals they commonly use include specific types of salts, aluminum, or iron.

Flocculation is next. Flocculation is the gentle mixing of the water to form larger, heavier particles called flocs. Often, treatment plant staff will add additional chemicals during this step to help the flocs form.

Sedimentation separates out solids from the water. Flocs are heavier than water, so they settle to the bottom of the water during this step.

Filtration is the next step. Once the flocs have settled to the bottom of the water, the clear water on top goes through several filters.

The filters have different pore (hole) sizes and are made of materials such as sand, gravel, or charcoal. These filters remove germs, including parasites, bacteria, and viruses. They also remove dissolved particles, such as dust and chemicals. Activated carbon filters remove bad smells.

Utilities that use a process called ultrafiltration put water through a filter with very small pores. This filter only lets through water and other small molecules (such as salts and tiny, charged molecules).

Reverse osmosis is another way to filter water that removes additional particles from water. Water treatment plants often use reverse osmosis when treating recycled water or salt water for drinking.

Disinfection is often the last step. Water treatment plants may add one or more chemical disinfectants to kill any remaining germs. Common types of chemical disinfectants include chlorine, chloramine, or chlorine dioxide.

Treatment plant staff make sure the water has low levels of the chemical disinfectant when it leaves the treatment plant. This remaining disinfectant kills germs living in the pipes between the water treatment plant and your tap.

Water treatment plants can also use ultraviolet (UV) light or ozone to disinfect water. They may use UV light or ozone instead of, or in addition to, chemical disinfectants. UV light and ozone work well to disinfect water in the treatment plant. However, these methods do not continue killing germs as water travels through the pipes between the treatment plant and your tap.

Adjusting pH and adding fluoride improves water‎

Water treatment plants commonly adjust water pH and add fluoride after the disinfection step. Adjusting the pH improves taste, reduces corrosion (breakdown) of pipes, and helps chemical disinfectants continue killing germs as the water travels through pipes. Drinking water with the right amount of fluoride keeps teeth strong and reduces cavities.

Water treatment differs by community

Different utilities use different treatment steps depending on the quality of the source water entering the treatment plant. Water from lakes, rivers, or reservoirs typically require more treatment than water from under the ground. This is because—compared to water from under the ground—lake, river, and reservoir water contain more:

  • Sediment (sand, clay, and other soil particles)
  • Germs
  • Chemicals
  • Toxins

Some water supplies contain specific chemicals or toxins that require utilities to use special treatment methods to control or remove them. These chemicals and toxins can include: